It is an initiative which aims to give Indians the opportunity to break some rules and create new trends by giving them access to style from across the globe. We operate on an omnichannel basis and have launched Knock-around sunglasses in India for the very first time. Our vision is to introduce products that are not accessible to the Indian audience, at a competitive price and not compromise on quality in any way.
· Greet and direct customers towards right product. Build rapport
· Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate product purchase
· Cross-sell products
- Upsell Products
- Take stock and make sure fast moving SKUS are always on stock.
· Manage returns of merchandise
· Inform customers about discounts and special offers
- Provide customer feedback to the Account Manager. Provide sales data to account manager every day.