They develops CLOUD ready Communications and Real Time Communications Platforms for Customer Experience Delivery. They creates platforms and products for companies to enhance customer contact. Our platforms create Self-service delivery as well as Agent-assisted Service delivery capability across multiple regions / geographies via a single technology instance. Additionally, our platforms cater to multiple business processes within an organisation. Our platforms offer an integrated communication layer across multiple communication channels such as Voice / VoIP, Chat, Email, SMS, Social media. Our platforms also support multiple interaction channels such as Digital banners on websites/ Portal, Click to Call, Missed call, Survey / Feedback, SMS automation for notification etc.
Develop new user facing features and build reusable
• Identify design problems and devise elegant solutions
• Build Optimize code for web application and ensure maximum
speed and scalability of web application
• Ensure the cross browser compatibility of application
Ensuring the compatibility of application for various screen
resolution and responsiveness